Being hand-produced items the time we need to process orders is generally from 3 to 6 working days.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Returns & Exchanges
We gladly accept returns and exchanges
Just contact us within: 14 days of delivery
Ship items back to me within: 30 days of delivery
We don’t accept cancellations
But please contact us if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
- Custom or personalized orders
- Orders with our gift frames and dedications
- Digital downloads
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.